Fluent Support is a popular WordPress plugin that allows you to add a powerful support system to your website. With its intuitive interface and easy-to-use features, Fluent Support can help you manage customer inquiries and provide timely support to your users. In this blog post, we’ll be discussing the differences between Fluent Support Free and Pro versions, and help you decide which one is best for your needs.
What is Fluent Support Free?
Fluent Support Free is the basic version of the plugin that comes with a limited set of features. It is available for free on the WordPress plugin repository and can be downloaded and installed on your website in a matter of minutes. Some of the key features of Fluent Support Free include:
- Ticket system to manage customer inquiries
- Email notifications for new tickets
- Customizable ticket statuses
- Knowledge base to provide self-help resources to your users
While Fluent Support Free is a great option for small websites and businesses, it may not be sufficient for larger organizations or those with complex support requirements.
What is Fluent Support Pro?
Fluent Support Pro is the premium version of the plugin that comes with advanced features and capabilities. It is available for purchase on the Fluent Support website and comes in three pricing plans: Basic, Plus, and Pro. Some of the additional features of Fluent Support Pro include:
- Live chat support for real-time customer engagement
- Automated responses for frequently asked questions
- Customizable ticket fields for collecting user information
- Advanced analytics and reporting for monitoring support performance
Fluent Support Pro is ideal for businesses and organizations that need a more robust and comprehensive support system to manage customer inquiries and provide timely support to their users.
Fluent Support Free vs Pro: Which one should you choose?
Choosing between Fluent Support Free and Pro depends on your specific needs and requirements. If you’re running a small website or blog and only need basic support features, then Fluent Support Free may be sufficient for your needs. However, if you’re running a larger organization or need advanced features such as live chat support and automated responses, then Fluent Support Pro is the better choice.
Fluent Support is a powerful plugin that can help you manage customer inquiries and provide timely support to your users. Whether you choose Fluent Support Free or Pro, you can rest assured that you’re getting a high-quality support system that can help you deliver exceptional customer service. So, take the time to evaluate your needs and choose the version that’s right for you.