Frequently Asked Questions

Welcome to our Frequently Asked Questions page! We've compiled a list of the most common questions our customers ask us. This page is designed to provide you with quick answers to the questions you may have about our products, services, and policies. We hope you find this page helpful. If you have a question that's not answered here, please don't hesitate to contact us. Our friendly customer support team is always ready to assist you.

What kind of WordPress products can I find on CheapWPStore and how are they offered at such affordable prices?

Our products are made by Themeforest, Envato Elements, TemplateMonster, or directly from the developer. Here you can buy all products at $3,99 upto $1,99 with promotional codes and all products are 100% original. CheapWPStore does not sell Nulled or Crack version and we offer license key for some products.

  • Downloads verified by SiteLock.
  • Technical Support
  • Use unlimited domains
  • 100% virus/malware/backdoor free
  • Includes lifetime update
  • reasonable price
  • Direct download links
  • 100% legal and safe
Why our purchase price is lower?
  • All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
  • This means that once we have purchased the item we are free to redistribute it if we choose to do so.
  • Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.
  • This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
  • Our products don’t include premium support. Thats why we can offer up to 95% discounts.

On the other hand, we have products with official activation from the developer:

  • We buy the highest plan from the developer, and it is often for an unlimited number of sites or a limited number, but for a large number.
  • Thus, the activation price for one site is much lower than the developer's official price.
  • Then we sell the official activation at a lower price than the official price for it.
Why should I buy the products on your website?
  • Lower price.
  • Original files without malware, viruses, or advertising.
  • All products work on an unlimited number of websites (domains) (unlimited license).
  • All products are available by direct links.
  • We regularly update products and constantly add new products, which are difficult to find anywhere else!
  • Licensing is limited to products for which you purchase an official license through us.
You sell products with an official license, what about the rest of the products?

Our products come from different sources. Some products are obtained directly from the developers with an official license, while others are obtained from trusted third-party sources under GPL (General Public License) or similar licensing agreements.

For the products that are obtained under GPL or similar licensing agreements, they are not activated with an activation code as they don't require activation. These products can be used without an activation code and will function the same as the original version.

We take pride in providing our customers with high-quality and legitimate products at affordable prices. If you have any questions or concerns about the licensing of a specific product, please don't hesitate to contact our support team for assistance.

What is GPL license in products?

GPL (General Public License) is a type of open-source software license that allows users to view, modify, and distribute the software without any restriction.

When a product is released under GPL, it means that the source code is available for anyone to access, modify and redistribute, as long as they abide by the terms of the GPL license.

In the context of WordPress, many plugins and themes are released under GPL, which means that users can legally download, install, and use them without having to pay for a license. However, some premium plugins and themes may come with additional restrictions and licensing agreements that users must abide by.

At Cheap WP Store, we offer both GPL-licensed products and products with official licenses. We ensure that all of our products are obtained from trusted sources and are legitimate.

How to make a purchase?

To make purchases on our website, you must register on this page https://cheapwpstore.com/my-account/. After logging into your account, you will be able to order the products from the basket and pay through one of the available payment systems.

What payment systems are available?

We support payment via PayPal and Credit Card, for other payment method please contact us.

Can I get a refund?

Yes & No. Sorry we’re going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at Cheap WP Store are non refundable and any request or dispute will be rejetcted without any communication. However, a refund is issued if the product you downloaded from the website was completely unusable.Though we can assure you of best possible 24×7 access to our website, but sometimes downtime can happen which may hamper services. Further more if you think you might have some doubts then why not just subscribe for a week before committing to a longer subscription?

Please check out the refund policy.

How long can I freely download and update the purchased products?

How long can I freely download and update the purchased products?

How can I get access to the download after one year from the date of purchase?

You should buy the product again to get access to download or join one of our membership plans.

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Can I purchase a product with lifetime free updates?

Yes, you can purchase lifetime free updates for any of the products, but at a higher price. Please contact us for further details of the order.

Can I get a discount on products or subscriptions?

No, its already discounted.
We can also provide you with a personalized offer if you have written a review on the product you purchased on our website.

Can I use the products purchased on the website for personal purposes?

All the products are available under GNU General Public License. Before using any product purchased on the website, please carefully read the Terms and Conditions on this page: https://cheapwpstore.com/terms-and-conditions/

Do you provide technical support?

Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to buy license code from us if available, either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

Not offering support is the way in which we are able to offer the products at the discounted price.

An item I downloaded is asking for a license activation code or to Upgrade to Premium. What to do?

Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.

How long does it take to get an updated version of the product?

You can request an update of any purchased product. We guarantee to update it within 48 hours after the receipt of your request.

How do I update a plugin/theme?

First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

  • Download the latest zip file for your plugin/theme.
  • Log into your WordPress site.
  • Go to Plugins/Appearance > Themes > Add New.
  • Click the “Upload Plugin/Theme” button at the top of the page.
  • Select the zip file with the new plugin/theme version to install.
  • Click the “Install Now” button.
How do I upgrade a theme?
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How to fix “style.css missing” error while uploading themes?

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.

To solve this simply unzip the theme package you downloaded from Cheap WP Store and upload the themename.zip file which is included (with the file being the name of the theme).

How can I hide license reminders or usage keys?

Consider hiding the license activation reminders through a plugin like “Disable admin notices individually“ This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!

Why are these plugins and/or themes asking me for a license key?

Simply ignore these requests. Developers include them so that the plugin or theme can update automatically, and so that you can register for support. The item itself will work perfectly fine without entering anything in the box. We recommend updating your theme and plugins manually as updates become available on our site.

Does License Keys are needed or provided by CheapWPStore?

Most of the products available at the CheapWPStore.com are according to the GNU “General Public License (GPL)” therefore is no need to use any License Key to run any software from this website. But we offer resell license keys, You need License keys only if you want from the Author to send you the automatic Updates and support or other plugins created by the author.

We also will provide automatic update and toolkit update for all WordPress products and we also help you in installation so license key does not required at all so ignore the license key to use any products that listed on our website.

Can I keep the plugins and themes after my subscription ends?

Sure. Under the GPL license, you’re free to keep them if you want. The only thing to be aware of is that you will need an active subscription with us if you want to access any future updates.

Are there sites number limitation to use these files?

No there is no Limitation. You can use these products on as many websites as many you want. As you know that all our products are GPL licensed therefore you can use all these files and themes according to your need on as many sites you like.

Is CheapWPStore is the Developer of these products?

No, CheapWPStore did not develop these products, but rather we resell them.

Is downloading and files are Legal?

The Answer to this Question is “YES” as all the Plugins, Add-ONs, Extensions, and Themes are the open-source under GNU “GPL”.

Are all software genuine and free of malware?

Yes! 100%. All The products on this website are Genuine. All the Featured Products have an active subscription of its Author on our website. We get products directly from the Authors and make them available for you and this process is not altered at any place.

Any products we obtain from a third party are checked by one of our developers before they are shared with you.

I bought a product and could not download it, what should I do?

We apologize for that, but due to the large number of products and only one official, some products are being worked on. The product you bought may be among the products that are being worked on.

Do not worry, as soon as you receive the order, it will be confirmed that the product is available, and if it is not available, work will be done to provide it within minutes up to 12 hours.

How can I contact you in case I haven’t found the answer to my question?

If you do not find the answer you are looking for, contact us through the contact page: https://cheapwpstore.com/contact-us/.

What is an affiliate program?

An affiliate program is a marketing strategy in which an online retailer pays commission to affiliates for referring customers to their website.

How do I become an affiliate?

You can go to the affiliate landing page to take a short summary if you want, then go from there to the registration page, fill in the required data in the form, and wait for your application to be accepted.

How much can I earn as an affiliate?

Our affiliate program rewards you for every customer you refer to our website who makes a purchase. You will earn a percentage of the sale as commission. It's upto 50% somtimes.

Can I track my earnings and sales?

Yes, we provide our affiliates with a dashboard where they can track their earnings, sales, and commission rates.

What promotional materials are available to me as an affiliate?

Yes, we provide our affiliates with promotional materials such as banners, text links, and product images that they can use to promote our products.

Can I promote your products on social media?

Yes, you can promote our products on social media. We appreciate any efforts to help spread the word about our products. Just make sure to comply with the terms and conditions of the social media platform you are using.

Is there a minimum payout threshold for affiliate commissions?

Yes, there is a minimum payout threshold of $50 for affiliate commissions. However, please note that this threshold is subject to change at any time.

Can I refer myself or my own business as an affiliate?

I apologize for the confusion in my previous response. Referring oneself or one's own business as an affiliate is generally not allowed, as it can be considered self-dealing and may lead to conflicts of interest. However, it ultimately depends on the specific affiliate program's terms and conditions. It is important to carefully review the program's policies to ensure compliance.

What is your policy on spamming and unethical promotion methods?

We strictly prohibit any form of spamming or unethical promotion methods. We expect our affiliates to promote our products in an ethical and responsible manner. Any affiliate found to be engaging in spamming or unethical promotion methods will be immediately terminated from our affiliate program and may face legal action. We reserve the right to investigate any affiliate activity that we believe violates our terms and conditions.

 
How do I get support as an affiliate?

You can contact our affiliate program team by emailing us at contct@cheapwpstore.com. We will respond to your inquiry as soon as possible.

Is there a limit to how many people I can refer as an affiliate?

As of now, there is no limit to the number of people you can refer as an affiliate. You can refer as many people as you want and earn commissions for each successful referral. This is a lifetime opportunity, so you can continue referring people and earning commissions as long as you want. However, we reserve the right to change this policy at any time, and we will notify our affiliates if any changes occur.

Are there any restrictions on who can become an affiliate?

There may be some restrictions on who can become an affiliate, such as age or location restrictions. We recommend checking our affiliate program terms and conditions for more information. Additionally, we reserve the right to decline or terminate an affiliate's participation in the program if they violate our terms or engage in unethical or illegal activities.

How do I check my affiliate earnings and performance?

You can log in to your affiliate account on our website and access your affiliate dashboard to view your earnings and performance. The dashboard will provide you with detailed reports on the number of clicks, referrals, and commissions you have earned. You can also track your performance over time and see which products are generating the most revenue for you.

Do you offer any bonuses or incentives for top-performing affiliates?

As a way to reward and incentivize our top-performing affiliates, we do offer bonuses and incentives on a monthly and annual basis. These bonuses are available to affiliates who have exceeded our performance standards and met specific criteria outlined in our affiliate terms and conditions. We encourage all of our affiliates to strive for excellence and we are committed to recognizing their hard work and dedication to promoting our products. For more information on our bonuses and incentives, please refer to our affiliate terms and conditions.

How will I get paid?

We pay our affiliates through PayPal. You will need to provide us with your PayPal email address when you sign up for the program or bank transfer. For Egyptian affiliates, commissions can also be paid out via digital wallets.

How often will I get paid?

We pay our affiliates monthly, on the 15th of each month, for the previous month's sales.

What is your policy on affiliate program changes or updates?

Our policy is to notify our affiliates of any changes or updates to the affiliate program via email or through the affiliate dashboard. We will also update our affiliate terms and conditions to reflect any changes or updates. It is the responsibility of the affiliate to regularly review the terms and conditions and to keep informed of any changes or updates. If you continue to participate in the affiliate program after the changes or updates have been made, it will be considered as your acceptance of the changes or updates.

What kind of services do you offer?

We offer a range of services including website building, problem fixing, task completion, app building, marketing, etc.

How do I request a service from your company?

You can request a service from our company by visiting our Services page on our website and filling out the contact form provided.

How much do your services cost?

The cost of our services is not fixed and varies depending on the details of each individual project and the length of time required to complete it.

How long does it take to complete a project?

The time it takes to complete a project depends on the details of the project and can vary from one project to another.

Can I request additional revisions or changes to the project after it is completed?

Yes, you can request additional revisions or changes to the project after it is completed, but it may come at an additional cost.

What is your refund policy for services?

Our refund policy states that we can refund anything that does not match your request. If some parts of the project match your request and others do not, we will refund the cost of the parts that do not match.

Do you offer ongoing maintenance and support for completed projects?

Yes, we offer ongoing maintenance and support for completed projects, but this may come at an additional cost depending on the service you requested.

How do I communicate with the team working on my project?

We prefer using WhatsApp chat for best contact with our team.

Are your services customizable to meet my specific needs?

Yes, our services are customizable to meet your specific needs.

What is your process for ensuring client satisfaction with the completed project?

We strive to ensure client satisfaction with the completed project by following a process that involves close communication with the client throughout the project, providing regular updates and opportunities for feedback, and making changes as needed to ensure the final product meets the client's expectations.

What is Cheap WP Store?

At Cheap WP Store, we’re a team of WordPress enthusiasts who are dedicated to helping website and blog owners succeed online. We specialize in offering premium WordPress themes, plugins, and templates, as well as expert services to help you customize and optimize your online store.

Our mission is to make WordPress accessible and affordable to everyone. We believe that no matter what your budget is, you should be able to create a professional, functional, and beautiful website or online store. That’s why we offer our products and services at affordable prices.

Can I trust this site and buy from it?

Of course you can. Join the thousands of satisfied customers who have trusted us for their online needs. At Cheap WP Store, we pride ourselves on providing top-notch products and services, as well as exceptional customer service. Whether you need a wordpress products, website development, or other digital solutions, our team of experts is here to help you achieve your online goals. Don't just take our word for it - see what our customers have to say about us on Trustpilot!"

How can I support you?

If you have already purchased a product or service, you can add a review on the Trustpilot website to be a reference for new customers, which will help us a lot.

And you can support us on PayPal by clicking here.

With your support we will continue to do more and more for you.

Where can I read the terms and conditions?

You can read the terms and conditions on this page: https://cheapwpstore.com/terms-and-conditions/.